SHIPPING & RETURNS
Orders will be shipped during normal business hours, Monday to Friday. Orders will be processed in 1-3 working days.
We ship worldwide. We have a flat rate for international shipping. This will be added at the checkout.
Our policy lasts 14 days from date of purchase or date of delivery for online orders. If 14 days have passed since the date of your purchase or delivery of your online order, unfortunately we can’t offer you a refund or exchange. We offer store credit in this instance.
To be eligible for a return, the item(s) must be unworn, unwashed, unused and returned to us in original condition with all labels / tags attached.
Returns may take several days to process.
We do not offer refunds for change of mind or on sale items or items won in a competition.
To return your product, please contact us first by email firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. As we are not liable for the loss of the item being returned, we recommend sending your parcel with a traceable service.
DEVOI will not credit any customs or duties due on your order, including items won in a competition. Such taxes are to be borne by customers within their own jurisdiction.